---
title: "Announcing Intercom’s new program for venture-backed startups"
description: "Intercom announces a startup program aimed at fast-growing, venture-backed Seed and Series A companies, working with venture capital, accelerator, incubator, and technology partners. The program provides its main customer communication solutions at no cost in the first year, 50% off in the second, and 20% off thereafter, covering tools for bots and content, in-product messaging, onboarding, and conversational engagement. It extends Intercom’s early-stage program, which offers a 95% discount and has helped thousands of pre-seed startups, while focusing more closely on companies scaling with venture backing. Intercom says more than 5,000 startups from leading incubators use its products and cites Spendesk, Notion, Monzo, Frame.io, and Aircall among startup customers; it also plans webinars and events and invites partners to apply."
---

# Announcing Intercom’s new program for venture-backed startups

[Intercom](https://yomu.fyi/company/intercom) · Pedro Muller · Jan 31, 2022

**Type:** Announcement

## Summary

Intercom announces a startup program aimed at fast-growing, venture-backed Seed and Series A companies, working with venture capital, accelerator, incubator, and technology partners. The program provides its main customer communication solutions at no cost in the first year, 50% off in the second, and 20% off thereafter, covering tools for bots and content, in-product messaging, onboarding, and conversational engagement. It extends Intercom’s early-stage program, which offers a 95% discount and has helped thousands of pre-seed startups, while focusing more closely on companies scaling with venture backing. Intercom says more than 5,000 startups from leading incubators use its products and cites Spendesk, Notion, Monzo, Frame.io, and Aircall among startup customers; it also plans webinars and events and invites partners to apply.

## Context

Intercom says first-class customer communication is critical for startups and positions the program as support for venture-backed companies as they scale. The program is aimed at high-growth Seed and Series A startups and builds on an existing early-stage offering for pre-seed companies.

## Approach / What changed

Intercom is launching a partner-supported program that discounts its main customer communication solutions by 100% in the first year, 50% in the second, and 20% thereafter. The offering includes tools for bots and content, in-product messaging, product onboarding, and conversational engagement, with webinars and events planned for the founder community.

## Takeaways

- The new program offers 100% off Intercom’s main customer communication solutions in year one, 50% off in year two, and an ongoing 20% discount.
- Intercom’s existing early-stage program offers a 95% product discount and has helped thousands of startups scale from pre-seed.
- The program has partnered with venture capital, accelerator, incubator, and technology organizations, including Bessemer Venture Partners, Kleiner Perkins, Index Ventures, and OnDeck.

**Tags:** [Customer Experience](https://yomu.fyi/topic/customer-experience), [Pricing](https://yomu.fyi/topic/pricing)

- Source: [Intercom](https://www.intercom.com/blog/venture-backed-startup-program)
- Source URL: https://www.intercom.com/blog/venture-backed-startup-program
- Ingested by Yomu: 2026-09-09T08:19:51.914Z

[Read original post](https://www.intercom.com/blog/venture-backed-startup-program)