---
title: "Let’s talk wait times and delays"
description: "The update explains how drivers can be compensated when pickups, additional stops, route changes, or road delays make a trip take longer than expected. At the first pickup, wait-time and no-show fees may apply, with the pickup screen showing elapsed wait time and potentially applicable amounts; at an additional stop, stop-time fees now begin after one minute rather than two, and the app displays both waiting time and earnings. If a rider adds a stop or changes the destination, the app shows the new drop-off address and fare change. For eligible trips running at least five minutes longer than estimated from pickup to drop-off, Delayed Ride Guarantee can automatically increase the fare, with higher potential earnings for trips exceeding 15 extra minutes; receipts explain the adjustment, reason, and amount, while eligibility varies by location and trip type."
---

# Let’s talk wait times and delays

[Uber](https://yomu.fyi/company/uber) · Sep 15, 2026

**Type:** Announcement

## Summary

The update explains how drivers can be compensated when pickups, additional stops, route changes, or road delays make a trip take longer than expected. At the first pickup, wait-time and no-show fees may apply, with the pickup screen showing elapsed wait time and potentially applicable amounts; at an additional stop, stop-time fees now begin after one minute rather than two, and the app displays both waiting time and earnings. If a rider adds a stop or changes the destination, the app shows the new drop-off address and fare change. For eligible trips running at least five minutes longer than estimated from pickup to drop-off, Delayed Ride Guarantee can automatically increase the fare, with higher potential earnings for trips exceeding 15 extra minutes; receipts explain the adjustment, reason, and amount, while eligibility varies by location and trip type.

## Context

The changes cover waiting at the first pickup, waiting at additional stops, rider-driven destination or stop changes, and trips that take longer because of traffic, construction, or other delays. Multi-stop compensation updates are expanding across Uber Black, Uber Green, and UberXL trips.

## Approach / What changed

The update combines in-app visibility with automatic compensation. Pickup and stop screens show elapsed waiting time and applicable earnings, fare changes display the revised destination and amount, and eligible Delayed Ride Guarantee adjustments are applied automatically after a trip and explained in the receipt.

## Takeaways

- At the first pickup, the app shows how long the driver has waited and the wait-time or no-show fees that may apply.
- At an additional stop after the first pickup, stop-time fees begin after one minute instead of two, with waiting time and earnings shown in the app.
- Eligible trips that take at least five minutes longer than estimated can receive an automatic Delayed Ride Guarantee fare adjustment; trips exceeding 15 extra minutes can earn more.

## FAQ

### When do fees start while waiting at an additional stop?

Stop-time fees begin after one minute at an additional stop after the first pickup, instead of after two minutes. The app shows the waiting time and earnings during the stop.

### How does Delayed Ride Guarantee compensate for long trips?

For an eligible trip that takes at least five minutes longer than estimated from pickup to drop-off, the fare can automatically increase. For trips more than 15 minutes longer than estimated, the amount drivers can earn is increasing.

### How are rider-requested trip changes reflected?

If a rider adds a stop or changes the destination and the fare changes, the app shows the new drop-off address and fare change directly. The trip receipt also explains what changed, why it changed, and how much more was earned when an adjustment applies.

**Tags:** [Payments](https://yomu.fyi/topic/payments), [Pricing](https://yomu.fyi/topic/pricing)

- Source: [Uber](https://www.uber.com/us/en/blog/extra-pay-for-extra-time)
- Source URL: https://www.uber.com/us/en/blog/extra-pay-for-extra-time
- Ingested by Yomu: 2026-09-15T12:01:50.022Z

[Read original post](https://www.uber.com/us/en/blog/extra-pay-for-extra-time)