---
title: "Using Uber: your guide to Pace's RAP Program"
description: "Pace’s Ride Access Program (RAP) is a supplementary service for ADA paratransit riders in its six-county region, using transportation network companies such as Uber to expand transportation options through ride vouchers. RAP riders can use subsidies for up to eight Uber trips daily, pay a $3.25 co-pay, and receive up to $26.75 per trip, while covering costs above the $30 total limit; trips must start and end within the Pace ADA service area. The guide explains enrollment-related account setup, including matching the Uber account’s contact details to the RAP profile, verifying identity, and recognizing the in-app voucher through a strikethrough market price and subsidized initial charge. It also documents a no-smartphone booking option at 833-USE-UBER, support channels, optional tipping, service-animal access, lost-item recovery, and in-app safety tools."
---

# Using Uber: your guide to Pace's RAP Program

[Uber](https://yomu.fyi/company/uber) · Jul 31, 2026

**Type:** Tutorial

## Summary

Pace’s Ride Access Program (RAP) is a supplementary service for ADA paratransit riders in its six-county region, using transportation network companies such as Uber to expand transportation options through ride vouchers. RAP riders can use subsidies for up to eight Uber trips daily, pay a $3.25 co-pay, and receive up to $26.75 per trip, while covering costs above the $30 total limit; trips must start and end within the Pace ADA service area. The guide explains enrollment-related account setup, including matching the Uber account’s contact details to the RAP profile, verifying identity, and recognizing the in-app voucher through a strikethrough market price and subsidized initial charge. It also documents a no-smartphone booking option at 833-USE-UBER, support channels, optional tipping, service-animal access, lost-item recovery, and in-app safety tools.

## Context

RAP is designed for ADA paratransit riders in Pace’s six-county region and supplements transportation options by subsidizing eligible Uber rides. Trips must start and end within the Pace ADA service area, and the rider is responsible for costs above $30.

## Approach / What changed

The guide explains how to enroll and connect RAP with Uber, create and verify an Uber account, ensure its contact information matches the RAP profile, identify the voucher in the app, and request rides by phone when a smartphone is unavailable.

## Takeaways

- RAP supports up to eight Uber trips per day with a $3.25 rider co-pay and a Pace subsidy of up to $26.75 per trip.
- The Uber account’s name, phone number, and email must match the information in the rider’s RAP profile so the voucher can be received and applied.
- Riders without smartphones but with a texting-capable mobile device can request trips by calling 833-USE-UBER (833-873-8237).

**Tags:** [Accessibility](https://yomu.fyi/topic/accessibility), [Uber](https://yomu.fyi/topic/uber)

- Source: [Uber](https://www.uber.com/us/en/blog/using-uber-your-guide-to-the-pace-rap-program)
- Source URL: https://www.uber.com/us/en/blog/using-uber-your-guide-to-the-pace-rap-program
- Ingested by Yomu: 2026-09-10T15:19:39.751Z

[Read original post](https://www.uber.com/us/en/blog/using-uber-your-guide-to-the-pace-rap-program)