---
title: "Accessibility"
description: "18 posts about Accessibility, summarised, each linking to the original."
---

# Accessibility
> 18 posts about Accessibility, summarised, each linking to the original.

## Articles

### [Design Email for Humans and Agents](https://yomu.fyi/post/design-email-for-humans-and-agents.md)
- Company: [Resend](https://yomu.fyi/company/resend.md)
- Author: Kiersti Esparza
- Published: Oct 14, 2026
- Type: Problem & solution

Apple Mail and Gmail now generate AI summaries of emails, while agents read messages to automate tasks like logging receipts or tracking deadlines. Summarizers focus on the first 100 to 150 characters, so the main point and call to action must lead the email. Semantic HTML with h1 headings, a descriptive title, lang attributes, and role=‘presentation’ on tables creates a machine-readable outline, yet the Email Markup Consortium found 74% of emails lack an h1 and 96% lack lang. Hidden text styled to be invisible can hijack summaries, as Forcepoint demonstrated, and similar attacks have targeted Gemini in Google Workspace; such practices also trigger security flags. Testing in Gmail, Apple Mail, and Outlook, along with verifying the plain text version, confirms that both humans and agents interpret the email correctly.


### [Elevating security, control, and accessibility: Stack Internal 2026.6](https://yomu.fyi/post/elevating-security-control-and-accessibility-stack-internal-2026-6.md)
- Company: [Stack Overflow](https://yomu.fyi/company/stack-overflow.md)
- Author: Carrie Koos
- Published: Sep 3, 2026
- Type: Announcement

Stack Internal 2026.6 is a release focused on administrative security, API control, developer portal integration, knowledge-health automation, and accessibility for enterprise AI workflows. Its new Admin Security page supports X-API-Key headers for API v2.3 requests, inactivity windows, per-application daily limits up to 10,000 requests per day, and service-credential rotation with non-displayable secrets. The release adds scheduled expiration for Announcement articles, generally available community broadcasts, expanded custom award limits, tag preference and synonym APIs, richer user data, and a Backstage plugin update supporting the New Frontend System alongside the legacy architecture. Accessibility work improves screen-reader announcements, keyboard and reflow navigation, focus management, high-zoom layouts, contrast, and semantic markup, while additional fixes address tags, suggested edits, and Slack rendering.


### [Rider insights: How NJ Transit’s Access Link Riders’ Choice Pilot redefines mobility freedom](https://yomu.fyi/post/rider-insights-how-nj-transit-s-access-link-riders-choice-pilot-redefi.md)
- Company: [Uber](https://yomu.fyi/company/uber.md)
- Published: Aug 5, 2026
- Type: Announcement

NJ TRANSIT’s Access Link Riders’ Choice (ALRC) Pilot 2.0 gives eligible paratransit customers on-demand Uber rides across five New Jersey service regions, with up to $20 off 10 trips monthly for work, appointments, and leisure. Launched in 2024, the pilot addresses traditional paratransit constraints such as advance booking and fixed time windows; Uber data as of July 30, 2026, records more than 269,000 rides. In an Easterseals webinar, rider Wanda Williford and caregiver Sharice Frazile described same-day availability as life-changing, reducing scheduling stress and enabling unexpected medical visits and other travel. Their accounts portray flexibility, real-time ride access, and spontaneity as practical changes to daily routines for riders and caregivers, while Williford calls the program a “game changer” for New Jersey paratransit.


### [Access On Demand pilot with RTD’s Access-a-Ride](https://yomu.fyi/post/access-on-demand-pilot-with-rtd-s-access-a-ride.md)
- Company: [Uber](https://yomu.fyi/company/uber.md)
- Published: Aug 4, 2026
- Type: Announcement

RTD’s Access-on-Demand pilot gives eligible Access-a-Ride customers subsidized, curb-to-curb Uber trips that can be requested the same day instead of scheduled in advance. The program complements rather than replaces Access-a-Ride, offers up to 60 subsidized trips per month across participating providers, and operates throughout RTD’s service area during Access-a-Ride hours, except 1:30 a.m. to 3:30 a.m. Riders pay a $4.50 standard fare or $2.25 LiVE fare, while RTD subsidizes up to $20 per eligible trip; riders cover amounts beyond that limit. To use the benefit, customers need active certification, must complete RTD enrollment, and activate an Uber voucher linked to their enrolled account, which applies automatically to eligible trips.


### [Using Uber: your guide to Pace's RAP Program](https://yomu.fyi/post/using-uber-your-guide-to-pace-s-rap-program.md)
- Company: [Uber](https://yomu.fyi/company/uber.md)
- Published: Jul 31, 2026
- Type: Tutorial

Pace’s Ride Access Program (RAP) is a supplementary service for ADA paratransit riders in its six-county region, using transportation network companies such as Uber to expand transportation options through ride vouchers. RAP riders can use subsidies for up to eight Uber trips daily, pay a $3.25 co-pay, and receive up to $26.75 per trip, while covering costs above the $30 total limit; trips must start and end within the Pace ADA service area. The guide explains enrollment-related account setup, including matching the Uber account’s contact details to the RAP profile, verifying identity, and recognizing the in-app voucher through a strikethrough market price and subsidized initial charge. It also documents a no-smartphone booking option at 833-USE-UBER, support channels, optional tipping, service-animal access, lost-item recovery, and in-app safety tools.


### [Case study: TriMet unlocks same-day paratransit with an innovative partnership](https://yomu.fyi/post/case-study-trimet-unlocks-same-day-paratransit-with-an-innovative-part.md)
- Company: [Uber](https://yomu.fyi/company/uber.md)
- Published: Jun 16, 2026
- Type: Problem & solution

TriMet’s 2024 partnership with Uber, TransDev, and Trapeze added same-day capability to its LIFT paratransit service in Metro Portland. Before LIFT+, trip management spanned multiple systems, while cancellations and manual coordination increased operational burden and weakened the rider experience. In April 2024, riders began booking through LIFT’s web platform or call center, after which TriMet’s integrated Trapeze PASS TripBroker used the Uber Plug-in to select dedicated vehicles or Uber based on rider profiles, requests, trip efficiency, and fleet capacity; it could also reschedule cancellations and delays. Since launch, TriMet has delivered more than 47,300 Uber trips and reduced average cost per trip from $78 to $54, while riders gained same-day flexibility and trip details including estimated arrival times.


### [6 Tips for Accessible Emails](https://yomu.fyi/post/6-tips-for-accessible-emails.md)
- Company: [Resend](https://yomu.fyi/company/resend.md)
- Published: May 28, 2026
- Type: Tutorial

The Email Markup Consortium’s 2026 report analyzed 376,348 emails and found that only eight passed every accessibility check, while nearly all failures included Serious or Critical issues. The post focuses on six largely mechanical improvements: setting lang and dir, marking layout tables role=“presentation”, creating a heading hierarchy, writing descriptive link and image text, adding a specific title element, and meeting a 4.5:1 color-contrast ratio. It gives HTML examples, notes that clients may strip attributes from the html element, and distinguishes meaningful images from decorative ones that need empty alt text. It also describes updated React Email defaults for language, direction, image alt text, Markdown tables, and titles, while leaving content judgments such as headings, links, and contrast to authors.


### [Introducing HoosierShare, Indiana University’s innovative program with Uber](https://yomu.fyi/post/introducing-hoosiershare-indiana-university-s-innovative-program-with.md)
- Company: [Uber](https://yomu.fyi/company/uber.md)
- Published: Apr 22, 2026
- Type: Announcement

Indiana University Bloomington has partnered with Uber to launch HoosierShare, a 24/7 shared-ride option for verified students, faculty, and staff traveling around Bloomington and campus. Powered by Uber’s Closed Loop Share feature, the program matches IU riders heading in the same direction, permits up to two other individual riders, and can cost up to 20% less than standard UberX fares. Enrollment requires an Uber account, IU-credential verification, and use of the designated IU Ride service zone, where every trip must start and end; HoosierShare allows one person per booking. The program is intended to expand transportation access and support IU sustainability goals, while the first 10,000 enrollees receive $5 off their first trip and shared rides are designed to add no more than eight minutes on average.


### [Setting the standard for support: What Spain’s new customer service law signals](https://yomu.fyi/post/setting-the-standard-for-support-what-spain-s-new-customer-service-law.md)
- Company: [Intercom](https://yomu.fyi/company/intercom.md)
- Author: Peter Dalton
- Published: Dec 8, 2025
- Type: Explainer

Spain’s proposed customer service law would impose stricter requirements on regulated providers and sufficiently large companies, covering response times, human access, complaint handling, accessibility, and auditability. It would require 95% of support calls to be answered within three minutes, free lines, 24/7 support for continuity issues in essential services, and complaints resolved within 15 days or five days for undue charges. The source also describes protections against spam calls, centralized complaint records, multilingual support obligations for some large companies, and simpler subscription cancellation. It presents AI Agents such as Fin as a way to reduce avoidable volume, answer calls, preserve human escalation, structure complaints, communicate outages, and support reporting. The stated conclusion is that early modernization may ease pressure on human teams while helping organizations adapt to rising regulatory and customer expectations.


### [Unlock the Secrets of a Custom Sign-In Page with Tailwind and JavaScript](https://yomu.fyi/post/unlock-the-secrets-of-a-custom-sign-in-page-with-tailwind-and-javascri.md)
- Company: [Okta](https://yomu.fyi/company/okta.md)
- Author: Alisa Duncan
- Published: Nov 24, 2025
- Type: Tutorial

This tutorial shows how to customize an Okta-hosted sign-in page for a fictional to-do application while retaining the Okta Identity Engine and Sign-In Widget (SIW). It starts with a custom domain and brand configuration, then uses the page code editor, SIW design tokens, custom text, Tailwind CSS via CDN, and external JavaScript behavior to create a responsive layout, branded footer, and terms-and-conditions modal. The modal uses Alpine.js transitions and a MutationObserver watching the authentication container so it appears after SIW elements render; Google Fonts also require CSP allowlist entries for googleapis.com and gstatic.com. The post notes that browser manipulation can bypass the modal, recommends accessibility testing after customization, and describes connecting the brand to an Okta React sample through an OIDC custom issuer URL.


### [eBay Honored at Fast Company's Innovation by Design Awards](https://yomu.fyi/post/ebay-honored-at-fast-company-s-innovation-by-design-awards.md)
- Company: [Ebay](https://yomu.fyi/company/ebay.md)
- Author: eBay News Team
- Published: Sep 18, 2025
- Type: Announcement

eBay received three honorable mentions at Fast Company’s 2025 Innovation by Design Awards in UX Design, Enduring Impact: 15+ Years in Business, and Large Business: 1,000+ Employees. The honors recognized eBay Evo, a unified brand and design system launched in 2024 after a multi-year, interdisciplinary effort by eBay’s Design team to improve consistency, usability, and visual appeal across the eBay experience. To support its evolution, the team created the eBay Playbook, a guide with more than 280 pages, over 2,700 images and videos, and interactive tools for color selection, type testing, iconography, and accessibility. A panel of designers, business executives, and Fast Company editors selected the honorees, while eBay describes Evo as an adaptable foundation for changing customer needs.


### [Introducing eBay Evo: The Evolution of eBay’s Brand and Design System](https://yomu.fyi/post/introducing-ebay-evo-the-evolution-of-ebay-s-brand-and-design-system.md)
- Company: [Ebay](https://yomu.fyi/company/ebay.md)
- Author: eBay News Team
- Published: Nov 18, 2024
- Type: Announcement

eBay Evo is eBay’s new brand and design system, introduced to modernize and simplify customer experiences while creating a consistent global presence. The initiative reflects years of in-house work on a cohesive story that can still adapt to local markets and audience relevance, with an ongoing cycle of learning, product development, and enhancement aimed at discovery. Its accessibility focus includes the public Include accessibility annotations Figma plug-in, supporting inclusive design practices. The accompanying eBay Playbook gives internal teams and agency partners more than 280 pages of guidance, over 2,700 images and videos, and interactive tools for color selection, type testing, iconography, and accessibility. Evo’s new brand strategy is expressed through the creative platform “Things.People.Love.”


### [Accessibility and Real-time Apps: Clearing Fog and Picking Fruit](https://yomu.fyi/post/accessibility-and-real-time-apps-clearing-fog-and-picking-fruit.md)
- Company: [Fly.io](https://yomu.fyi/company/fly-io.md)
- Published: Apr 25, 2022
- Type: Tutorial

This post describes an initial accessibility pass on LiveBeats, a Phoenix LiveView reference app with real-time social features, focused on screen reader users before real-time updates are introduced. It recommends labeling meaningful controls and images with visible text, alt, SVG desc, or aria-label, while hiding decorative imagery with aria-hidden="true" or blank alt attributes. It then explains that semantic HTML such as button, main, nav, and article is preferable to ARIA roles where available, while named regions can improve navigation and orientation. Roles also create behavioral obligations: a role="button" control must support focus and Enter or Space activation, and role="application" can force focus mode, blocking caret-browsing conveniences unless the app supplies comprehensive interaction behavior. The initial work clears foundational accessibility issues, with later work reserved for presenting live changes accessibly.


### [Accessibility for real-time web apps](https://yomu.fyi/post/accessibility-for-real-time-web-apps.md)
- Company: [Fly.io](https://yomu.fyi/company/fly-io.md)
- Published: Mar 3, 2022
- Type: Explainer

Accessibility for real-time web apps argues that accessibility should be treated as an ongoing design and engineering process rather than a late checklist, using blind developer Nolan Darilek’s experience to frame the subject. It explains why reducing interaction barriers benefits everyone, why disability can be temporary or acquired with age, and why teams should plan for access needs from the beginning. Recommended practices include automated checks such as Deque’s Axe DevTools, live audits, testing with people who have specific access needs, and hiring people with disabilities without making one employee solely responsible. The post then identifies Phoenix LiveView challenges in LiveBeats: dynamically loaded routes need transition announcements, live regions need careful updates, and dropdowns and modals require keyboard-accessibility work.


### [Designing for Accessibility: Contrast Ratio](https://yomu.fyi/post/designing-for-accessibility-contrast-ratio.md)
- Company: [Heroku](https://yomu.fyi/company/heroku.md)
- Author: Ariana Escobar
- Published: Aug 21, 2019
- Type: Problem & solution

Heroku’s accessibility initiative targeted WCAG 2.0 Level AA luminance contrast for its user interfaces, addressing reduced contrast sensitivity and color-vision deficiencies. The team audited its palette with Contrast Grid, proposed darker and revised colors, then chose a narrower proposal that preserved existing names and colors while meeting accessibility concerns within an affordable implementation effort. Because the palette affected GUIs built with Purple 3 and Malibu, pull requests generated Review Apps so teams could audit production-ready CSS and SVG assets across Dashboard components before release. Audits using axe-core 3.2.2 covered common and unusual elements, reducing color-contrast violations by an order of magnitude before rollout. The updated palette now spans the Heroku Dashboard, with planned accessibility testing through Ember tooling and further audits across other interfaces.


### [iOS Application Testing Strategies at Shopify](https://yomu.fyi/post/ios-application-testing-strategies-at-shopify.md)
- Company: [Shopify](https://yomu.fyi/company/shopify.md)
- Author: Uzziah Eyee
- Published: Jan 15, 2019
- Type: Explainer

Shopify describes an iOS testing strategy for a monorepo containing multiple app projects and evolving through hundreds of weekly commits. The approach covers Models, Views, ViewModels, View Controllers, and user workflows with tests matched to each component’s role: regular unit tests for business rules, snapshot tests for visual behavior, and XCUITest UI automation for user-facing flows. UI automation selects elements through accessibility labels or strings, which can also improve accessibility for visually impaired users, while manual testing remains necessary for some animation and rendering issues. The article recommends a test pyramid because slower tests require more human effort and maintenance, and says suites must evolve as business requirements change.


### [Building a Data Table Component in React](https://yomu.fyi/post/building-a-data-table-component-in-react.md)
- Company: [Shopify](https://yomu.fyi/company/shopify.md)
- Author: Amber Armstrong
- Published: Oct 17, 2018
- Type: Tutorial

Building a responsive data table in React requires preserving a rigid grid while accommodating narrow screens, long words, readable alignment, contextual headings, and accessible markup. The Polaris example starts with headings and rows passed as props, then maps them into a stateful table component and a stateless Cell subcomponent. To contain overflow, the table sits in a max-width: 100vw wrapper with horizontal scrolling, while an absolutely positioned, explicitly sized first column remains fixed and later cells receive matching left spacing. Because absolute positioning breaks natural row-height behavior, refs, clientHeight measurements, Math.max, componentDidMount(), and resize handling recalculate and apply the tallest height for each row. The finished component adds a caption and scope attributes for screen readers, and the described result is a responsive, accessible table for comparing and analyzing data, with the full Polaris version adding truncation, totals, sorting, and navigation.


### [Accelerating Android Talent Through Community Bootcamps](https://yomu.fyi/post/accelerating-android-talent-through-community-bootcamps.md)
- Company: [Shopify](https://yomu.fyi/company/shopify.md)
- Author: Julia Hurrelmann
- Published: Feb 27, 2018
- Type: Problem & solution

Shopify created Android Bootcamp to address its need for mobile talent while giving local developers an entry point into Android development. The two-day workshop targeted people with at least one year of development experience, especially newcomers to Canada, and taught participants to build a simple quiz app. The curriculum covered XML-defined views, Android lifecycles, MVC, JSON parsing, libraries, and remote data fetching, with six Shopify mentors supporting one primary teacher. After screening 33 applications, the team accepted 14 people—seven men and seven women—and received positive feedback, although participants found the room too small. Shopify reported 100% overall happiness, one attendee later joined full-time, another was set to join in May, and a second bootcamp was being planned for June.