---
title: "Reporting"
description: "1 posts about Reporting, summarised, each linking to the original."
---

# Reporting
> 1 posts about Reporting, summarised, each linking to the original.

## Articles

### [Built for you: Improved reporting, integrations, mobile experience, and more - The Intercom Blog](https://yomu.fyi/post/built-for-you-improved-reporting-integrations-mobile-experience-and-mo.md)
- Company: [Intercom](https://yomu.fyi/company/intercom.md)
- Published: Oct 9, 2026
- Type: Announcement

Intercom announced product updates across reporting, integrations, mobile, and customer engagement, based on customer feedback. New reporting features include stacked and multi-series line charts and grouped column charts in Custom Reports, a Resolution Bot report that shows unanswered conversations to improve bot performance, macros usage data, and an email deliverability report. The Salesforce integration now syncs company and account data, a Dialpad app enables AI-powered voice calls from the Business Messenger, and webhooks in Series trigger actions in external tools. Mobile improvements include a new React Native wrapper for the latest SDK features and a redesigned help center with custom UI, native article viewing, and dynamic article collections. Customer engagement enhancements add granular email subscription settings to reduce unsubscribes and real-time event messages sent once or every time a customer action triggers them.