Lead Technical Program Manager

Get to know the Team

We're a team of passionate, fun-loving and committed individuals with varied backgrounds who come together to support a common mission: allow Grab to deliver faster, better, and more with every roll out. Largely based in Singapore, our team members are spread across multiple countries managing multiple programs to deliver features that touch the everyday lives of millions of customers across South East Asia through Grab.

Get to know the Role

Reporting to the Head of Technical Program Management, you will be an individual contributor managing a portfolio of complex, projects from start to finish across different topics focusing on how Grab serves businesses across SEA. You will be at the forefront of the TPM Cyborganization vision, ensuring the function evolves into one optimized for strategic leadership, influence, and AI-augmented execution.

Role will be based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Strategic Program Leadership: Focus on driving strategic plans, complex cross-functional programs, and org-wide change management. You will apply a high proportion of effort to high-value, strategic activities.
• AI-Enabled Workflow Replacement: Identify, define, and build automating high-impact toil. This involves design, develop, and deploy AI-tools and agents that uses LLM to automate program execution toil work.
• Tool Building & Deployment:
  • Design, develop, and deploy AI-tools and agents that automate program execution toil work.
  • One of your formal performance goals will be "AI-enabled workflow replacement".
  • This must include building a tool that uses LLMs as part of its core functionality
• Engineering Practice: Apply foundational engineering skills and structured software development practices to create robust and scalable internal tooling. This includes:
  • Apply best practices for API and architecture design.
  • Use version control (Git) and participating in code review practices.
  • Familiarity with deployment pipelines, CI/CD, and production considerations.
• Stakeholder & Team Engagement: Accelerate impact, build teams, and drive prioritization. You will work with cross-functional teams and leadership stakeholders to plan requirements, manage project schedules.

This role is based onsite in our Petaling Jaya office.