Loading…
A Key Expired in Redis, You Won't Believe What Happened Next
GrabKaran Kamath
Summary
Grab experienced an issue where its Unicorn API served stale data for up to 45 to 60 minutes despite expected cache invalidation times totaling around 11 minutes. The setup utilized ElastiCache Redis 2.x configured with a single master node for writes and two read-only slaves handling reads. Investigation revealed that in Redis 2.x, slave nodes do not expire keys on their own and only delete them upon receiving an explicit DEL command from the master. Because the master only actively checks and deletes 200 random keys per second, clearing expired keys across roughly 5.6 million cached items mathematically required over 110 hours, resulting in slaves serving expired data.
Context
Grab's Unicorn API was serving region-specific data that was up to 60 minutes stale to consumers, despite multi-tier caches configured to hold data for at most 11 minutes.
Approach / What changed
Engineers analyzed key TTL behavior on both master and slave nodes and evaluated the Redis 2.x replication and probabilistic active expiration algorithms against their dataset of roughly 5.6 million keys.
Takeaways
- In Redis 2.x, read-only slave nodes cannot expire keys independently and rely entirely on DEL commands propagated from the master node.
- Redis actively tests only 20 random keys with an expire set 10 times per second on the master, which causes significant delays in clearing expired keys across multi-million key datasets.
- Relying solely on slave nodes for reads in Redis 2.x risks serving stale data for keys that have expired on the slave but have not yet been evaluated and deleted by the master.
Related reading
Grab ·
Migrating Existing Datastores
Grab's Identity team faced imminent memory exhaustion on a single Redis node used to cache mobile authentication tokens under rapid user growth. Because read traffic outweighed write traffic by roughly 200 times, the team opted for an AWS ElastiCache cluster with three shards and two read replicas per shard. They executed a zero-downtime, six-phase migration plan while handling a peak load of 20,000 queries per second. The migration transitioned through initial one-time data replication, asynchronous shadow writes, synchronous dual writes, asynchronous read validation, switching primary reads, and final write cleanup. Controlled by feature flags and monitored with metrics at every stage, the migration completed without invalidating tokens or causing service disruptions.
Nishant GuptaGrab ·
Dealing with the Meltdown Patch at Grab
AWS infrastructure maintenance related to Meltdown patches led to severe CPU utilization spikes across Grab's ElastiCache Redis instances. Because Redis is single-threaded, spikes past 50% CPU on two-vCPU instances threatened service capacity, and initial Multi-AZ failovers only provided temporary relief until the new master nodes received rolling patches. To handle the increased overhead before their peak traffic window, the engineering team horizontally scaled both clustered and non-clustered Redis fleets. For Redis 3.2.4 clusters lacking live re-sharding support, they provisioned larger clusters, warmed caches, and redirected traffic. Non-clustered workloads were resolved by provisioning extra nodes, migrating compatible services to Redis Cluster, or updating application code to shard data across multiple instances.
Althaf HameezGrab ·
Evaluating performance impact of removing Redis-cache from a Scylla-backed service
Grab operates a high-throughput Rust read service that aggregates counter metrics from Scylla tables across minutely, hourly, and daily granularities. The service initially cached aggregated responses in Redis using keys rounded to 15-minute intervals alongside a five-minute TTL. Because incoming queries predominantly requested recent data, transitions between 15-minute windows caused simultaneous cache misses across active configurations, resulting in severe Scylla traffic spikes, latency surges, and timeouts. To resolve the load imbalance, engineers proposed removing the Redis cache entirely and relying directly on Scylla's native internal caching. The rollout was staged in production by deterministically disabling Redis caching for specific counter configurations using mathematical operations on configuration IDs.
Md RiyadhGrab ·
Preventing Pipeline Calls from Crashing Redis Clusters
A single Redis slave node failure caused Grab's Apollo booking service to suffer an over 95 percent call failure rate for one minute despite running a three-shard cluster with two replicas per partition. Investigation revealed that the service configured Go-Redis to route all read queries exclusively to slave nodes to offload master CPU usage. When the slave node dropped offline, batched HMGET pipeline calls failed completely because the client wrapper treated a single command failure as a failure of the entire pipeline. Furthermore, the Go-Redis client cached cluster topology and only lazily refreshed state every sixty seconds, continuing to direct traffic to the dead replica until the timer expired. Grab addressed this risk by recommending dedicated pipeline clients configured with latency-based routing to allow reads to fall back to responsive master nodes.
Michael Cartmell