Backwards Incompatible V2 API Changes

Summary

Following the removal of Zoom's Attention Tracking feature, backwards-incompatible modifications were introduced to the V2 REST API effective April 3, 2020. Under these deprecations, the attentiveness_score field in meeting and webinar participant reports returns an empty value, while the attention_tracking field across user, group, and account settings endpoints defaults to false. Both attention-tracking fields remain temporarily in API responses before full removal in a future release. Additionally, starting April 12, 2020, password-related configuration fields become immutable and permanently set to true for Free and single-host Pro K-12 Education accounts. These locking measures affect settings such as password requirements for scheduled, instant, or personal meetings, alongside PSTN password protection across account, group, and user endpoints.

Context

The removal of the Attention Tracking feature in Zoom and security requirements for K-12 Education accounts prompted breaking updates across V2 REST API endpoints.

Approach / What changed

Zoom deprecated attention-tracking parameters by having attentiveness_score return empty values and attention_tracking return false across account, group, and user APIs prior to total removal. Concurrently, password requirement settings across scheduling, instant meetings, PMI, and PSTN were made immutable and locked to true for Free and single-host Pro K-12 Education accounts.

Takeaways

• Participant report APIs for meetings and webinars return empty values for the attentiveness_score field instead of active tracking data.
• Account, group, and user settings endpoints return false for the attention_tracking field until both attention fields are fully removed in a future release.
• Password settings, including require_password_for_scheduling_new_meetings, require_password_for_instant_meetings, and pstn_password_protected, are immutable and locked to true for single-host Pro and Free K-12 Education accounts.

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