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UberAnnouncement
Introducing Cash Trips: A New Way for Riders to Pay and for You to Earn
Summary
Uber is introducing cash trips in select cities for riders who lack convenient access to bank accounts or cards, or prefer cash, while creating another earning opportunity for drivers. Only verified riders can use the option, and drivers see “Verified” and “Cash” badges plus the rider’s rating before accepting. At trip end, drivers tap “Collect Payment,” enter the exact cash received, and see that amount recorded as a negative payout because it was collected directly; negative balances are offset by future digital earnings. Drivers are automatically opted in at launch but can opt out in Preferences, while Uber says it will handle underpayments, provide change to riders through Uber Cash, and prohibit cash payment on trips not marked as cash.
Context
Cash trips are being introduced in select cities for verified riders who use cash, including riders who may be underbanked or prefer not to pay digitally. The feature adds cash handling and safety considerations for eligible drivers.
Approach / What changed
Drivers identify cash trips from the offer card’s “Verified” and “Cash” badges, the rider rating, and a cash-payment prompt. After the trip, they tap “Collect Payment,” enter the exact amount received, and retain the cash. Uber records the collection as a negative payout, adjusts negative balances against future digital earnings, and handles payment shortfalls or change through the rider’s account.
Takeaways
Only verified riders can select cash payments, and drivers are notified before accepting through “Verified” and “Cash” badges on the offer card.
Drivers enter the exact cash received, including overpayments or underpayments. Cash collected directly from the rider appears as a negative payout and can be offset by later digital earnings.
Cash trips have no additional fees, and promotions or discounts do not reduce what the driver should earn; tolls are included in the cash fare.
FAQ
How can a driver identify a cash trip before accepting it?
The offer card shows the rider’s “Verified” badge, rider rating, and a “Cash” badge. Uber also recommends confirming with the rider before starting by asking whether it is a cash trip.
What happens if the rider underpays or overpays?
For an underpayment, the driver should safely finish the trip, collect what the rider can pay, and let Uber handle the remaining balance. For an overpayment, the driver is not required to give change; Uber deducts the extra from the driver’s balance and credits the rider with Uber Cash.
Can drivers stop receiving cash trips?
Eligible drivers are automatically opted in when the feature launches. They can opt out or opt back in at any time through Preferences in the Uber app.
Source and freshness
- Source
- uber.com
- Published
- Added to Yomu
Summaries are generated from the original by a language model. Check the original before relying on it.
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