Topic

Conversation Orchestrator

1 post about Conversation Orchestrator. Every summary links to the original.

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Twilio
How to Augment Voice Calls with Twilio Intelligence
This tutorial shows PHP developers how to augment a Twilio voice AI agent with Conversation Intelligence, Conversation Orchestrator, and Conversation Memory. The goal is to retrieve a short summary of each customer call, analyze the caller’s sentiment, and check whether the agent followed set guidelines. The information is persisted to a SQLite database for later use. The tutorial builds on a previous voice agent tutorial and requires a Twilio account, a voice-capable phone number, and ngrok to expose the local server. It walks through setting up Conversation Orchestrator, Conversation Intelligence, and the application database, then testing the flow with example questions. The post also mentions the Conversations API (V2) for retrieving call summaries and sentiment analysis.

The best engineering reads, once a week.

Topic

1 post about Conversation Orchestrator. Every summary links to the original.

Paid picks we use ourselves. Links carry a referral code — a subscription through one earns us a commission at no extra cost to you.

Newest first

Twilio
How to Augment Voice Calls with Twilio Intelligence
This tutorial shows PHP developers how to augment a Twilio voice AI agent with Conversation Intelligence, Conversation Orchestrator, and Conversation Memory. The goal is to retrieve a short summary of each customer call, analyze the caller’s sentiment, and check whether the agent followed set guidelines. The information is persisted to a SQLite database for later use. The tutorial builds on a previous voice agent tutorial and requires a Twilio account, a voice-capable phone number, and ngrok to expose the local server. It walks through setting up Conversation Orchestrator, Conversation Intelligence, and the application database, then testing the flow with example questions. The post also mentions the Conversations API (V2) for retrieving call summaries and sentiment analysis.

The best engineering reads, once a week.