Workflows: Creating early fraud alerts for streamlined refunds

Summary

Stripe Workflows can automate responses to early fraud warnings so potentially fraudulent charges receive refunds when disputing them would be more costly. The workflow starts when an early fraud warning is created in Radar, retrieves the related charge using its Charge ID, and checks whether the amount is less than 15 USD. If the condition is met, it creates a refund; if it is not met, an optional branch can email a team member for manual review. Workflows uses a visual builder in the Stripe dashboard, where triggers, actions, and conditions run sequentially across multiple Stripe products, while Stripe Radar provides real-time fraud protection and Radar for Fraud Teams adds customization and deeper insights.

Context

Potentially fraudulent transactions can create losses and financial impact, while disputing a charge may be more costly than issuing a refund. The workflow is intended to refund eligible customers before a formal dispute is filed and reduce manual effort.

Approach / What changed

Create a Stripe Workflow triggered by an early fraud warning in Radar, retrieve the charge using the warning's Charge ID, and test whether the charge amount is below 15 USD. Create a refund when the condition is met; otherwise, optionally email a team member for manual review.

Takeaways

• The workflow uses an Early fraud warning is created in Radar trigger and passes its Charge ID to a Retrieve a charge action.
• Charges below 15 USD are routed to a Create a refund action.
• Charges that do not meet the threshold can optionally generate an email to a team member for manual review.

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