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TwilioRyan BritnellAnnouncement
Conversations in the AI Era: Manchester Meetup Recap
Summary
Twilio and Ciptex hosted the Conversations in the AI Era meetup in Manchester on September 3rd, 2026, drawing developers, tech leads, and founders from the local scene. Darragh O’Connor demonstrated using a SIP trunk to connect callers directly into a livestream, emphasizing solving the problem with the simplest tool. Matthew Duggan of Ciptex presented an architecture where AI and human agents share conversation state and tools, treating handoff as a change of ownership rather than a recovery path. Paul D’Ambra of PostHog discussed how cheap code generation made reviewing code the bottleneck, leading them to build AI review agents that substantially dropped their revert rate. The next meetup is scheduled for November 4th, 2026.
Context
Twilio and Ciptex ran the Conversations in the AI Era meetup in Manchester on September 3rd, 2026, for the local developer scene.
Approach / What changed
The meetup featured three talks: Darragh O’Connor used a SIP trunk to connect callers into a livestream; Matthew Duggan of Ciptex showed AI and human agents sharing conversation state and tools, treating handoff as ownership change; Paul D’Ambra of PostHog built AI review agents to handle increased PR volume, which dropped their revert rate.
Takeaways
A SIP trunk can be the simplest tool for connecting callers into a livestream, even though it is not a typical streamer tool.
Designing AI and human agents to share the same conversation state and tools allows handoff to be a change of ownership, not a recovery path.
When code generation becomes cheap, reviewing code becomes the bottleneck; AI review agents can reduce revert rates substantially.
FAQ
What was the interesting result from PostHog's AI review agents?
Paul D'Ambra of PostHog reported that after AI code generation made producing code cheap, reviewing it became the bottleneck. They built AI review agents to handle the increased PR volume, and the result was a substantial drop in their revert rate.
How should AI-to-human handoffs be treated?
Matthew Duggan of Ciptex advocated treating the handoff from AI agent to human agent as a change of ownership, not a recovery path. This means designing the whole conversation properly, with AI and humans working off the same state and tools.
Source and freshness
- Source
- twilio.com
- Published
- Added to Yomu
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